Legal Notices (Act on Specified Commercial Transactions)

Notation Based on the Act on Specified Commercial Transactions

Seller Jptus
Representative Yusuke Hoshiya
Address 950-11-B101 Ojiri, Hadano City, Kanagawa Prefecture
Phone Number 09012969972
Email Address info@jptus.jp
Selling Price Please check the product page.
Required Fees Other Than Product Price
  • Domestic Shipping Fee: Shipping is included in the displayed price. We will cover the shipping cost, so no additional shipping fees will be incurred.
  • International Shipping Fee (FedEx/DHL/JapanPost): Calculated automatically on the checkout screen based on the destination country/region and the weight of the ordered product.
  • Import Duties and Taxes (excluding EU and UK): Applicable import duties, consumption taxes, and other taxes incurred in the destination country/region are calculated and settled at the time of purchase under current shipping settings. Typically, no additional payment to the shipping company is required after purchase.
  • Import VAT, duties, and customs clearance/advance payment fees charged by the shipping company for shipments to the EU and UK must be paid to the shipping company after purchase, either before or upon delivery.
Payment Methods Credit Card Payment
PayPal
Google Pay
Payment Due Date Payment is finalized at the time of product order.
Product Delivery Time After your order (and payment confirmation), we typically ship within 3-5 business days.
Product Delivery Method Delivery by a shipping company
Returns, Defective Products, and Cancellations
  • If the product is defective or if a different product from your order arrives, we will promptly arrange for an exchange or refund.
  • We cannot accept returns or exchanges due to customer convenience. This is limited to products that are unused and unopened (in their original packaging).
  • Cancellations after order confirmation are generally not accepted.
Return Period Please be sure to contact us by email within 7 days of product arrival. Please note that if products are returned without prior contact or after the deadline, we may not be able to accept returns or exchanges.
Return Shipping Cost If the product is defective or there is an incorrect delivery, we will bear the cost.
Refund Policy Once the returned product arrives and is confirmed in its original packaging, we will process the refund within 7 business days (credit card payment cancellation or transfer to your specified account).